Better systems,
without the retainer

Not every business needs a Fractional Operations Director in the diary every month. If you're a team of 2 to 10 and you're still the one holding everything together, these are lighter ways to get expert help at a price that fits where you are right now.

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Small team, big to do list

You don't need a full operations overhaul. You need things to stop falling through the cracks. These options are built for businesses that are:

1

A team of 2 to 10, including freelancers and contractors, mostly working online.

2

Still running through you. Every question, sign off and "where's that file?" lands on your desk.

3

Not ready for a monthly retainer yet, but ready to stop patching things up and hoping for the best.

Pick what fits right now

Each one gives you the same thinking we bring to our retainer clients, sized for a smaller team. Start with one, and move to another whenever you're ready.

Do it yourself

The Ops Toolkit

From £49, one-off

The templates and guides we use with our retainer clients, ready for you to set up in your own time.

  • Ready-made templates for processes, onboarding and task tracking
  • A simple map to see how work moves through your business
  • Short video walkthroughs so you're never guessing
  • Yours to keep and adapt as you grow

Best if: you like to roll your sleeves up and just need a solid starting point.

Enquire now
Group programmeNext cohort: register interest

Out of the Bottleneck

From £300 per person

A six week group programme for founders who want to stop being the answer to every question. Small group, live sessions, real progress.

  • Weekly live group sessions with the Luna team
  • A small group of founders working on the same challenge
  • Templates and a clear task each week, so it actually gets done
  • Leave with your first set of written processes in place

Best if: you want guidance and a bit of accountability, alongside people who get it.

Register interest
Monthly support

Ops On Call

From £350 a month

An operations brain in your pocket. Send us a voice note or quick video when something's stuck, and we'll come back with a clear answer.

  • Send up to three questions a week by voice note or video
  • A considered reply within two working days
  • One 45 minute call each month to look at the bigger picture
  • Advice and direction, while you and your team do the doing

Best if: you mostly know what to do, but want a sounding board before you do it.

Enquire now
Done with you

The Fix-It Sprint

From £600, fixed price

One problem, sorted for good. We focus on a single part of your business that keeps going wrong and build a fix that sticks.

  • Choose one area, like client onboarding, hiring or project tracking
  • We look at what's happening now and where it breaks
  • We build the new process with you, ready to use
  • A short handover so your team knows how it works

Best if: one thing keeps going wrong and you want it fixed, not just talked about.

Enquire now

Start small. Grow into the rest.

There's no pressure to go bigger. But when your team grows and the stakes get higher, we'll already know your business.

Get the basics right

The Toolkit, the group programme, Ops On Call or a Fix-It Sprint. Whatever fits your team and budget today.

See the full picture

Our Operations Audit looks at your whole business and gives you a clear plan of what to fix first.

Bring us in

A Fractional Operations Director working alongside you each month, so you can step back from the day to day.

Before you get in touch

I'm not sure which option is right for me

That's completely fine. Send us a quick enquiry telling us what's going wrong and how big your team is, and we'll point you to the best fit. If none of them are right, we'll tell you that too.

When does the next group programme start?

We open a new cohort once we have enough founders interested to make a good group. Register your interest and you'll be the first to hear the dates, before we announce them anywhere else.

Can I move to something bigger later?

Yes. Lots of businesses start small and move on to an Operations Audit or a monthly retainer as they grow. You can change direction whenever it makes sense for you.

Do you work with businesses outside the UK?

We do. We work with online and mostly online businesses across the UK, US, Canada, Australia and New Zealand, and everything is delivered remotely.

Tell us what broke first

A missed deadline, a client who slipped away, a week where everything landed on you at once. Tell us what's happening and we'll help you work out the simplest next step.

Enquire now

Team Luna